When you already have a set way of doing things, it might feel overwhelming to consider changing a method. However, with the benefits tallied up, there is not one good reason to continue using an outdated invoicing process. Ebilling is no longer considered a thing of the future, it’s a thing of the present and if you aren’t using eBilling, you’re being left in the dust by competitors.
Luckily, there are just a few simple steps to make the transition into the 21st century to incorporate eBilling into your current business model.
First Step: Announce Ebilling Services to Your Clients in a Mass Memo
Customers might be a bit surprised if you changed things without any advance notice, so send out an announcement the moment you’ve finalized the decision to incorporate eBilling.
Allow clients to respond to this announcement with the option to continue receiving invoices via snail mail, or to access the benefits of eBilling. As an added incentive, make the introduction fun by adding a contest or free give away for signing up to receive eBilling statements.
You might be surprised by the positive response rate, but the next step is still necessary.
Second Step: Send a Reminder About eBilling
The reminder is needed for those who haven’t already signed up, and also for those who have signed up. This notice should serve to outline all the benefits your clients will gain through eBilling services.
A few examples of why your clients will love eBilling include:
• It is an environmentally conscious decision, greatly reducing the amount of waste by harnessing the powers of the internet.
• Receipts and invoices can be received much sooner than if sent via the mail, giving an earlier reminder of any payment due.
• Payment can be sent and processed instantly, offering peace of mind.
The response to this message will also be well received, so all that’s left now is to launch the new service.
Third Step: Choose an eBilling Service Provider
If you haven’t already chosen an eBilling service provider, now is when you should pick a provider that offers the most benefits to both you and to the end users (your clients.) There are a lot of great tools that can be used in any eBilling service, and it’s important to choose the program most appropriate for your nature of business.
Fourth Step: Start Using eBilling Services, and Track How Much You’re Saving
It may take a little over a month before you notice the savings grow. You’ve reduced the need for wasteful spending on outdated invoicing methods, and can now see the deficit between expenses and profit are substantial.
Finally, you are ready to enter the fifth step if needed, though you should wait at least 6 months before taking this step.
If all of your clients have opted into the modern system of receiving invoices and making payments through eBilling—which has probably already happened at this point, you can finally drop old habits.
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